1. General
HFM Market offers free ground shipping in the contiguous United Arab Emirates for all orders over $75.00. For orders under $75.00, we have a flat rate of $10.00 for ground shipping.
Shipping Rates
Our shipping rates are as follows:
Ground: Free for orders over $75.00; $10.00 for orders under $75.00
Two-day shipping: $15.00
Overnight shipping: $25.00
3. Shipping Times
All orders are shipped within 5-7 business days of purchase. It typically takes 4-10 business days for ground shipping, 2 business days for two-day shipping, and 1 business day for overnight shipping in the contiguous UAE.
4. International Shipping
We currently ship to international destinations.
5. Packaging
All orders will be sent in appropriate packaging to ensure safe delivery of your items.
6. Order Tracking
Orders can be tracked by logging into your account or by using the tracking information provided in your order confirmation email.
7. Lost or Damaged Packages
HFM Souq is not responsible for any lost or damaged packages. If you believe your package was lost or damaged, please contact the carrier directly.